Custom Product Policy

Cancellations
Orders are processed in real-time. Once a custom order is in production, that order cannot be canceled for any reason.

Changes
Once an order is in production it may be difficult to make changes. Please order carefully to avoid the need for changes. If a change is absolutely necessary, we will do our best to handle your request. However, additional fees may apply.

Returns
We do not accept returns of rhinestone, custom screen printed, embroidered merchandise unless the item is damaged or defective. If you receive damaged or defective merchandise, it will be quickly replaced for the exact same item.